APPOINTMENT BOOKINGS – We recommend you make your treatment bookings 2-3 weeks in advance to avoid disappointment.
ARRIVAL – For your comfort we recommend you arrive 5 minutes prior to treatment start time.
ARRIVING LATE – Late arrival will deprive you of valuable treatment time. As a courtesy to the next client your appointment will end at the time originally scheduled.
CONSULTATION – All new clients will be required to complete a consultation form prior to any treatment taken.
DEPOSIT – A minimal deposit will be requested for all pamper packages or extended appointment bookings.
COURSES – To be paid in full at the time of booking.
CANCELLATIONS – 24 hours notice of appointment cancellations is appreciated. Missed appointments may be charged. Please let us know, even at short notice, if you cannot attend your appointment so that we can offer the time to a client waiting on our cancellation list.
MOBILE TELEPHONES – Please endeavour to switch off or silence mobile phones for your comfort and for others visiting the salon.